In Word, to insert a symbol not found on the keyboard, click Insert, Symbol. Find the symbol and click it, then click Insert. The Insert window shows the shortcut keys assigned to many symbols, such as Ctrl+/,c for ¢. You can also click Shortcut to assign your own shortcut keys. If you use Word as your e-mail editor you can use these functions, although you can't assign shortcut keys while in e-mail.